topic Re: Call features awaiting activation in Home Phone

Call features awaiting activation

jennyt586 — Thu, 08 Sep 2022 11:16:02 GMT

I've logged into my account and at the top it says:

You cannot make any changes to your account while there is a phone order in progress.

On the call features page it says:

Voicemail - awaiting activation

Plusnet call protect - awaiting activation

Call barring - awaiting activation

Gandalf — Mon, 12 Sep 2022 14:39:10 GMT

Hi Jenny,

I've placed an order with our suppliers to activate those for you which should be done within 24 hours.

Let me know if you have further issues or there's anything else you'd need help with.

jennyt586 — Mon, 12 Sep 2022 19:26:49 GMT

Thank you!

Gandalf — Wed, 14 Sep 2022 19:43:58 GMT

No problem! Let me know if there's anything else you'd need help with