topic Re: Call divert enabled but not working in Home Phone

Call divert enabled but not working

Dgwebbie — Thu, 20 Jan 2022 17:23:31 GMT

I have enabled call divert and it has been activated but not working when I try to set up. It says it is not available on this line

Gandalf — Fri, 21 Jan 2022 09:37:27 GMT

Thanks for your post @Dgwebbie

I'm sorry to see that call divert isn't working for you.

I'm looking into this and I'll make sure we activate call divert for you as soon as we can.

Once I know more, I'll let you know.

Gandalf — Fri, 21 Jan 2022 09:59:50 GMT

From what I can see the call features we have listed on your account should now be working.

Can you let me know if you have further issues?

Dgwebbie — Fri, 21 Jan 2022 20:03:21 GMT

Thanks all working fine now 🙂

Gandalf — Sat, 22 Jan 2022 09:56:56 GMT

Glad to see that!

Let me know if you have further issues or there's anything else you'd need help with.