topic Re: Phone options not working in Home Phone

Phone options not working

wibble101 — Thu, 02 Dec 2021 08:35:05 GMT

Hello Since before 12th October I have been trying to add Plusnet call protect to my phone system.

Unfortunately it is still not working. I have spoken to your agents about this, still nowt.

I require Caller ID

Voicemail

and Plusnet Call Protect, none are working on my phone but all are showing active in my members control panel.

Your assistance will be appreciated.

Gandalf — Thu, 02 Dec 2021 13:03:15 GMT

Thanks for your post @wibble101 and welcome to our Community Forums.

I'm sorry to see your call features aren't working.

I've placed an order with our suppliers to activate those that are showing as enabled in your account.

This should go through within an hour. Can you let me know if they work afterwards?

wibble101 — Thu, 02 Dec 2021 14:23:43 GMT

Thank you for your help, it's working 😀

Gandalf — Thu, 02 Dec 2021 17:02:29 GMT

Excellent! No problem @wibble101

Let us know if you have further issues or there's anything else you'd need help with.