topic Re: Faulty Landline? in Home Phone

Faulty Landline?

Katydee — Thu, 25 Nov 2021 10:08:53 GMT

My phone won't accept incoming calls and says 'line is in use' when attempting outgoing calls. Anyone have any ideas?

Re: Faulty Landline?

jab1 — Thu, 25 Nov 2021 10:16:26 GMT

@Katydee Welcome to the forums. What happens if you unplug the cable from the socket, wait five minutes or so, then plug it back in? Also, check all cables are firmly in sockets.

If that doesn't work, all you can do is report a phone fault - see https://www.plus.net/help/phone/

Re: Faulty Landline?

LaurenB — Thu, 25 Nov 2021 18:39:32 GMT

Hiya @Katydee, thanks for getting in touch. I am sorry for the issues with your service and inconvenience this is causing. I have tested the line and this hasn't detected any faults.

I have created a ticket here with the next steps for you, if you let us know once you have added a reply, we will pick that up for you: https://www.plus.net/wizard/?p=view_question&id=219924815