topic Re: Router box was not sealed in My Order

Router box was not sealed

fs8 — Sat, 22 Aug 2026 15:47:22 GMT

I have recently received my router. The box was not sealed with cellophane or tape. Is it normal?

Re: Router box was not sealed

Baldrick1 — Sat, 22 Aug 2026 20:01:57 GMT

Moderator's note:
Thread moved from Mr Router to My Order

Re: Router box was not sealed

RadioFox — Sat, 22 Aug 2026 22:39:12 GMT

@fs8 I can't speak for Plusnet routers, but my EE router was sent recently in an unsealed box. So was my sister's BT router. I was surprised that they didn't even secure it with some type of sticker.

Re: Router box was not sealed

SixCopperKs — Sun, 23 Aug 2026 18:06:34 GMT

The router’s packaging box which I received recently was fairly secure with its tabs, though it wasn’t trying to be tamper-proof or tamper-evident.

If you perceive a security risk from the remote possibility that someone might have seen the router’s default WiFi SSID name and password, then carefully re-packed the box without damaging the packaging, then you can change those wifi security details to alternatives which only you know.

Other than that, there’s nothing particularly special about that router, and it’s still the case that only you know your account details and account password. And you can change your WiFi SSID name and password whenever you want. HTH

Re: Router box was not sealed

mike600 — Sun, 23 Aug 2026 18:13:51 GMT

Yes, most of these big companies are phasing out plastics and other unnecessary waste.