https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047629#M35409 <P>Use the Openreach complaints of poor workmanship process&nbsp;<A href="https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy" target="_blank">https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy</A></P> Sun, 31 May 2026 18:12:23 GMT MisterW 2026-05-31T18:12:23Z https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047626#M35408 <P class=""><SPAN class="">I recently ordered a Plusnet package and had an openreach engineer install full fibre to my property last week, and I am surprised at how messy the installation is. </SPAN></P><P class=""><SPAN class="">Blown-out stone, damaged mortar, nails sticking out, the entry hole covered with silicone with no cover box.</SPAN></P><P class=""><SPAN class="">I would try and repair the blown out stone myself with epoxy, but the engineer took the broken pieces with him.</SPAN></P><P class=""><SPAN class="">And to top it all off, he left some old cable ties on my driveway.</SPAN></P><P class=""><SPAN class="">Is this level of messiness and damage normal, or have I been unlucky?</SPAN></P> Sun, 31 May 2026 17:53:39 GMT https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047626#M35408 wb94 2026-05-31T17:53:39Z https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047629#M35409 <P>Use the Openreach complaints of poor workmanship process&nbsp;<A href="https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy" target="_blank">https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy</A></P> Sun, 31 May 2026 18:12:23 GMT https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047629#M35409 MisterW 2026-05-31T18:12:23Z https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047635#M35410 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Full Fibre to My Order</P> </DIV> Sun, 31 May 2026 18:33:07 GMT https://community.plus.net/t5/My-Order/Messy-openreach-installation/m-p/2047635#M35410 dvorak 2026-05-31T18:33:07Z