https://community.plus.net/t5/My-Order/Back-to-Openreach/m-p/2046151#M35232 I was with Sky FTTP for 18 months, leaving a year ago. I moved to Zzoomm who use their own network. The Zzoomm engineers installed their own fibre cable and ONT, and left the Openreach ones in place saying they weren't allowed to touch them anyway.<BR /><BR />My 12 month contract with Zzoomm ends in 4 weeks, but I've had unstable internet for the last 2 months which they've not been able to fix so I'm looking at moving to Plusnet, on either 145 or 300.<BR /><BR />Should everything have been left in place as if I'd simply moved from one Openreach ISP to another? Or would it be an engineer visit to check things? Would I need to let Plusnet know after applying that the Openreach equipment hasn't been used for a year?<BR /><BR />Thanks. Fri, 15 May 2026 19:59:19 GMT YellowHammer 2026-05-15T19:59:19Z https://community.plus.net/t5/My-Order/Back-to-Openreach/m-p/2046151#M35232 I was with Sky FTTP for 18 months, leaving a year ago. I moved to Zzoomm who use their own network. The Zzoomm engineers installed their own fibre cable and ONT, and left the Openreach ones in place saying they weren't allowed to touch them anyway.<BR /><BR />My 12 month contract with Zzoomm ends in 4 weeks, but I've had unstable internet for the last 2 months which they've not been able to fix so I'm looking at moving to Plusnet, on either 145 or 300.<BR /><BR />Should everything have been left in place as if I'd simply moved from one Openreach ISP to another? Or would it be an engineer visit to check things? Would I need to let Plusnet know after applying that the Openreach equipment hasn't been used for a year?<BR /><BR />Thanks. Fri, 15 May 2026 19:59:19 GMT https://community.plus.net/t5/My-Order/Back-to-Openreach/m-p/2046151#M35232 YellowHammer 2026-05-15T19:59:19Z https://community.plus.net/t5/My-Order/Back-to-Openreach/m-p/2046152#M35233 <P>As an initial suggestion, I would power up the Openreach ONT, so that it shows as 'live' when they do the initial checks.</P> Fri, 15 May 2026 20:03:25 GMT https://community.plus.net/t5/My-Order/Back-to-Openreach/m-p/2046152#M35233 jab1 2026-05-15T20:03:25Z