https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044881#M35195 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from email to My Order</P> </DIV> Fri, 01 May 2026 18:51:53 GMT dvorak 2026-05-01T18:51:53Z https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044824#M35194 New to plusnet. Is my account active ?. I have the oops something wrong message when I try to log in. Should I wait and keep trying . Perhaps my chosen password was entered wrong Fri, 01 May 2026 13:35:43 GMT https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044824#M35194 altrick 2026-05-01T13:35:43Z https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044881#M35195 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from email to My Order</P> </DIV> Fri, 01 May 2026 18:51:53 GMT https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044881#M35195 dvorak 2026-05-01T18:51:53Z https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044901#M35196 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/149212">@altrick</a></SPAN>,<BR /><BR />Welcome to the Plusnet Community<BR /><BR />You should get an email a few days after your order is placed which will let you know your service activation date. But you should be able to login to the Plusnet account you created to track your order &nbsp;in the meantime. If you have not already it would be worth doing the password reset if you think there may have been a mistake during the signup.</P> <P>&nbsp;</P> <P>Alex</P> Sat, 02 May 2026 10:16:31 GMT https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044901#M35196 Alex_H 2026-05-02T10:16:31Z https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044908#M35197 Cheers, sorted. I reset my password. Must have been taken wrong at sign up <BR /><BR /><BR /> Sat, 02 May 2026 11:39:25 GMT https://community.plus.net/t5/My-Order/Can-access-my-account/m-p/2044908#M35197 altrick 2026-05-02T11:39:25Z