topic Re: Should have had FTTP installed today (30/1/26) but.... in My Order

Should have had FTTP installed today (30/1/26) but....

PirlosBeard — Fri, 30 Jan 2026 16:36:45 GMT

openreach engineer turned up and fitted the ONT but needs a cherry picker to complete external connection.

Guess what?

No cherry picker available...

My question is do i need to contact plusnet cs or do i trust openreach to complete the job?

jab1 — Fri, 30 Jan 2026 16:43:20 GMT

What did the engineer say when he left?

PirlosBeard — Fri, 30 Jan 2026 16:45:04 GMT

that he couldn't speak for the team that have the cherry pickers (!) as to what day to expect completion......

jab1 — Fri, 30 Jan 2026 16:48:22 GMT

In that case , I ould contact PN and ask them to check with Openreach.

bmc — Fri, 30 Jan 2026 17:09:21 GMT

See if there's an open ticket on PN.

Brian

PirlosBeard — Fri, 30 Jan 2026 17:18:28 GMT

nowt open Brian.

I'll call em

Mav — Sat, 31 Jan 2026 01:12:14 GMT

Moderator's note(s):

Thread moved from Broadband to My Order.