topic Not received email regarding reward card in My Order

Not received email regarding reward card

Philcrook359 — Mon, 13 Oct 2025 08:24:55 GMT

Hello anyone else not received there email regarding the rewards card? It has been over 10 days and still nothing.

Debbie_G — Mon, 13 Oct 2025 10:17:58 GMT

I'm sorry you've not yet received an email about your Rewards card. I've sent a private message to your community inbox to see if I can help.

Debbie

lahbrannan1 — Mon, 20 Oct 2025 14:56:40 GMT

Please could you advise whether or not you have yet to receive the reward card?

If not received, I will escalate internally and enquire as to the eligibility.

Thanks

Lee