topic Re: Rewards in My Order

Rewards

isobelkamali — Mon, 28 Jul 2025 00:43:51 GMT

Dear Plusnet Customer Service,

I hope you’re well.

My name is Isobel, and I signed up for Plusnet over 10 days ago. However, I have not yet received any information regarding the £75 rewards card that was included as part of the offer when I joined.

Could you please check the status of this for me and let me know when I can expect to receive it?

Re: Rewards

Baldrick1 — Mon, 28 Jul 2025 07:11:15 GMT

Moderator's note:
Thread moved from Broadband to My Order.

Re: Rewards

LexLex2020 — Tue, 29 Jul 2025 16:09:23 GMT

@isobelkamali

Sorry about that!

Raised an escalation, will have work back within 5 working days, I will get an email to you once I have had an update.

Thanks,

Lex