https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012676#M33615 <P>You will need a staff member to sort this - the (supposedly) automatic method of clearing this message on completion of account changes is totally broken - or it could be BT's B2B system at fault. Or you could try ringing customer Support.</P> <P>Whichever it is, it needs sorting, but don't hold your breath.</P> Fri, 04 Jul 2025 14:57:56 GMT jab1 2025-07-04T14:57:56Z https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012675#M33614 I get lots of emails from Plusnet offering me new deals, however when I login to my account it's always 'sorry you can not make any changes due to an order in progress?? What order? I never made an order. I also get lots of texts from EE tempting me to change since I had to with my mobile from plusnet, don't get me wrong I've been with Plusnet for over 10 years with no complaints but this is doing my head in. Fri, 04 Jul 2025 14:55:52 GMT https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012675#M33614 christolle 2025-07-04T14:55:52Z https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012676#M33615 <P>You will need a staff member to sort this - the (supposedly) automatic method of clearing this message on completion of account changes is totally broken - or it could be BT's B2B system at fault. Or you could try ringing customer Support.</P> <P>Whichever it is, it needs sorting, but don't hold your breath.</P> Fri, 04 Jul 2025 14:57:56 GMT https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012676#M33615 jab1 2025-07-04T14:57:56Z https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012679#M33617 <P>Hey,</P> <P>There's a stuck call feature on your account, I've put steps in place to sort and you should be able to make changes by Monday. Please let me know if not though.&nbsp;</P> Fri, 04 Jul 2025 15:44:16 GMT https://community.plus.net/t5/My-Order/My-order-problem/m-p/2012679#M33617 Gandalf 2025-07-04T15:44:16Z