https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004362#M33058 I have the same issue Tue, 01 Apr 2025 12:32:52 GMT Meeshy1987 2025-04-01T12:32:52Z https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004355#M33057 <P>It’s been nearly 3 weeks since my broadband connected and I’ve not received an email about my £110 prepaid card reward for signing up. Please can someone get in contact with me about what I need to do?&nbsp;<BR /><BR /></P><P>Having to sign up and use a community forum to try and get a response is pretty terrible. I’ve exhausted every other avenue, with no success!&nbsp;</P> Tue, 01 Apr 2025 11:57:17 GMT https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004355#M33057 thoma86 2025-04-01T11:57:17Z https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004362#M33058 I have the same issue Tue, 01 Apr 2025 12:32:52 GMT https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004362#M33058 Meeshy1987 2025-04-01T12:32:52Z https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004388#M33059 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/145288">@thoma86</a></SPAN>,<BR /><BR />I am sorry to hear you have not received your reward card, there is currently an open incident with our systems sending out these reward cards and our team are working on it and we aim for it to be resolved ASAP</P> Tue, 01 Apr 2025 16:40:26 GMT https://community.plus.net/t5/My-Order/Not-received-my-prepaid-card/m-p/2004388#M33059 Marsh 2025-04-01T16:40:26Z