topic Re: Get router delivered to alternate address in My Order

Get router delivered to alternate address

CAD4 — Sat, 15 Mar 2025 08:47:58 GMT

I will be moving into my new address in a few weeks, can I arrange for the router to be delivered to my current address?

When I set up the new account use my future address for everything, but we are not going to be there before the date the service start, and I don´t know who is going to be there or when. I would like to have the router on my old address or at work for example.

Re: Get router delivered to alternate address

outcast — Sat, 15 Mar 2025 09:12:13 GMT

While this doesn't help with your request, consider -

Plusnet routers tend arrive typically one or maybe two days before the service is due to activate
Plusnet's router is shipped in a box which will fit through most letterboxes (so no need to be home to receive the parcel)
Your Plusnet service will activate regardless of having the router connected
Plusnet ship routers so close to activation date, that you'd risk it arriving at your old address after you've moved out

So as long as the previous occupant doesn't steal your post, having the router delivered to the new address should be OK.

Good luck with your house move and Plusnet activation.

Re: Get router delivered to alternate address

LexLex2020 — Sun, 16 Mar 2025 10:31:30 GMT

@CAD4,

I have opened a text with you on the main contact number on your account.

Could you confirm the address you wish for it to be sent to on that text?

Please do not post it on here, don't want any private information to be publicly available.

I can get that arranged no problem.

Lex