https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998029#M32586 <P class="">I need help getting broadband at my flat. My neighbors have no issues with their connections, but I can’t place an order because Openreach says my address isn’t fully registered in their system. They told me that my provider needs to submit an <SPAN class=""><STRONG>ORDI request</STRONG></SPAN> to update their records.</P><P class="">&nbsp;</P><P class="">I’ve checked my address on the BT Broadband Checker (<A href="https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome" target="_blank" rel="noopener">link</A>), and it confirms that broadband should be available. However, I still can’t order a service.</P><P class="">&nbsp;</P><P class="">Can Plusnet submit an ORDI request for me to resolve this? I’d really appreciate any help.</P> Fri, 07 Feb 2025 14:27:36 GMT Loading 2025-02-07T14:27:36Z https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998029#M32586 <P class="">I need help getting broadband at my flat. My neighbors have no issues with their connections, but I can’t place an order because Openreach says my address isn’t fully registered in their system. They told me that my provider needs to submit an <SPAN class=""><STRONG>ORDI request</STRONG></SPAN> to update their records.</P><P class="">&nbsp;</P><P class="">I’ve checked my address on the BT Broadband Checker (<A href="https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome" target="_blank" rel="noopener">link</A>), and it confirms that broadband should be available. However, I still can’t order a service.</P><P class="">&nbsp;</P><P class="">Can Plusnet submit an ORDI request for me to resolve this? I’d really appreciate any help.</P> Fri, 07 Feb 2025 14:27:36 GMT https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998029#M32586 Loading 2025-02-07T14:27:36Z https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998031#M32587 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 10px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note:</STRONG><BR />Thread moved from Broadband to My Order</DIV> Fri, 07 Feb 2025 14:31:09 GMT https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998031#M32587 Baldrick1 2025-02-07T14:31:09Z https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998146#M32591 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/144585">@Loading</a></SPAN> I have sent you a private message requesting more details, please reply at your earliest convenience.</P> Sat, 08 Feb 2025 10:18:45 GMT https://community.plus.net/t5/My-Order/ORDI-request/m-p/1998146#M32591 Tina11192 2025-02-08T10:18:45Z