https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977960#M31776 Okey, I will. Mon, 15 Jul 2024 15:54:00 GMT nick2519706 2024-07-15T15:54:00Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977857#M31762 I received a message last Friday said my broadband was due to become active by midnight and I should wait for the confirmation. However,2days pass and I am still waiting for the confirmation . Mon, 15 Jul 2024 09:53:19 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977857#M31762 nick2519706 2024-07-15T09:53:19Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977858#M31763 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/139789">@nick2519706</a> Have you plugged in and connected your Hub to check? The confirmation messages don't always seem to arrive, for some reason.</P> Mon, 15 Jul 2024 10:00:26 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977858#M31763 jab1 2024-07-15T10:00:26Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977860#M31764 Oh...I haven't， I will try it latter.Thanks for telling me this. Mon, 15 Jul 2024 10:07:07 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977860#M31764 nick2519706 2024-07-15T10:07:07Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977900#M31765 I just tried，but I can't connect to the wifi， the light on the hub is always orange. Mon, 15 Jul 2024 13:49:57 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977900#M31765 nick2519706 2024-07-15T13:49:57Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977902#M31766 <P>Just out of interest, what username and password is visible on this page?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.Hub2 broadband.png" style="width: 999px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/55676i5FC3038C3CFEB1FF/image-size/large?v=v2&amp;px=999" role="button" title="3.Hub2 broadband.png" alt="3.Hub2 broadband.png" /></span></P> Mon, 15 Jul 2024 13:52:55 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977902#M31766 jab1 2024-07-15T13:52:55Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977930#M31767 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/139789">@nick2519706</a>&nbsp;</P> <P>You should be able to connect to the hub by entering 192.168.1.254 in the address field of your web browser. The flashing orange light is informing you that you can’t contact the outside world, not your local network.</P> Mon, 15 Jul 2024 14:38:49 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977930#M31767 Baldrick1 2024-07-15T14:38:49Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977933#M31768 Thanks for the help，I can connect with the wifi，but it just seems still not be actived yet. Mon, 15 Jul 2024 14:41:54 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977933#M31768 nick2519706 2024-07-15T14:41:54Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977949#M31769 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/139789">@nick2519706</a>&nbsp;</P> <P>Having got access can you respond to post #5</P> Mon, 15 Jul 2024 15:16:46 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977949#M31769 Baldrick1 2024-07-15T15:16:46Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977951#M31770 <P>Thanks <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/38823">@Baldrick1</a> . Still don't quite know what the OP means by <EM>'I can connect with the wifi，but it just seems still not be actived yet.'</EM></P> Mon, 15 Jul 2024 15:18:59 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977951#M31770 jab1 2024-07-15T15:18:59Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977953#M31771 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/18089">@jab1</a>&nbsp;</P> <P>As per my post. Can connect to LAN but no WAN.</P> Mon, 15 Jul 2024 15:20:58 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977953#M31771 Baldrick1 2024-07-15T15:20:58Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977955#M31772 <P><EM>The flashing orange light</EM></P> <P>Is the light actually flashing or steady ?</P> Mon, 15 Jul 2024 15:32:31 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977955#M31772 MisterW 2024-07-15T15:32:31Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977957#M31773 Sorry for just replying，what I mean is after I enter the right code，one page shows that it unable to connect to the Internet and said I might still need to wait for the activation.Thanks for giving me advice,I think all I need to do now is waiting. Mon, 15 Jul 2024 15:52:00 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977957#M31773 nick2519706 2024-07-15T15:52:00Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977958#M31774 It is flashing. Mon, 15 Jul 2024 15:52:42 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977958#M31774 nick2519706 2024-07-15T15:52:42Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977959#M31775 <P>Try ringing PN support - 0330 123 99123</P> Mon, 15 Jul 2024 15:53:17 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977959#M31775 jab1 2024-07-15T15:53:17Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977960#M31776 Okey, I will. Mon, 15 Jul 2024 15:54:00 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977960#M31776 nick2519706 2024-07-15T15:54:00Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977961#M31777 Yes.Thanks for helping me. Mon, 15 Jul 2024 15:54:29 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977961#M31777 nick2519706 2024-07-15T15:54:29Z https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977972#M31778 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/139789">@nick2519706</a></SPAN> I am going to send you a PM asking for the username. Just so we can get this sorted for you.</P> Mon, 15 Jul 2024 17:29:56 GMT https://community.plus.net/t5/My-Order/My-broadband-is-still-due-to-become-active/m-p/1977972#M31778 willcutforth 2024-07-15T17:29:56Z