https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976453#M31747 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/139044">@Hiyea</a></SPAN> Hi, we're aware of issues with the routers processed on 28th through to the 1st and is affecting your router dispatch too. I'm asked to advise you that they are working on the issue and sorting out the issue shortly.</P> Thu, 04 Jul 2024 14:11:31 GMT James30 2024-07-04T14:11:31Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976318#M31740 <P>Hi had no order dispatch email or delivery for a an order placed Saturday?</P> Wed, 03 Jul 2024 18:12:17 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976318#M31740 Hiyea 2024-07-03T18:12:17Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976320#M31741 <P>What was the order for - just a Hub, or a new service?</P> Wed, 03 Jul 2024 18:19:37 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976320#M31741 jab1 2024-07-03T18:19:37Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976329#M31742 Hi, a replacement hub Wed, 03 Jul 2024 20:27:50 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976329#M31742 Hiyea 2024-07-03T20:27:50Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976331#M31743 <P>Ordered Saturday by phone (presumably) - the order would not get to the warehouse until Monday should have been despatched Monday/yesterday. Have you had no notification?</P> Wed, 03 Jul 2024 20:34:15 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976331#M31743 jab1 2024-07-03T20:34:15Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976336#M31744 Nope no notification of dispatch, just an email for the order Wed, 03 Jul 2024 20:50:37 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976336#M31744 Hiyea 2024-07-03T20:50:37Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976338#M31745 <P>Strange - I would give them a call in the morning.</P> Wed, 03 Jul 2024 20:51:58 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976338#M31745 jab1 2024-07-03T20:51:58Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976453#M31747 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/139044">@Hiyea</a></SPAN> Hi, we're aware of issues with the routers processed on 28th through to the 1st and is affecting your router dispatch too. I'm asked to advise you that they are working on the issue and sorting out the issue shortly.</P> Thu, 04 Jul 2024 14:11:31 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976453#M31747 James30 2024-07-04T14:11:31Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976462#M31748 Thanks, please update when dispatching as haven’t had internet for almost a week. Thu, 04 Jul 2024 15:52:03 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976462#M31748 Hiyea 2024-07-04T15:52:03Z https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976464#M31749 <P>I'm really sorry but I can't say exactly when because they're still looking into the issue. I do not suppose you have an old provider router you could use temporeally, who were you with?</P> Thu, 04 Jul 2024 16:08:34 GMT https://community.plus.net/t5/My-Order/Oder-not-dispatched-after-5-days/m-p/1976464#M31749 James30 2024-07-04T16:08:34Z