https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972214#M31571 <P>Yeah the best guys to speak to would be the Customer Options Team. Us forum dwellers are just tech and bill.</P> Fri, 31 May 2024 14:27:29 GMT willcutforth 2024-05-31T14:27:29Z https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972063#M31567 <P>Last week (on 24/May) I ordered a FF145 service from you.... I order the 145 Mb service as last week it was the same price as the FF74 at £27.99</P> <P>Today I see that the prices of the FF74 service has dropped to £24.99... is it possible to change my order to the FF74 at the lower price or do I need to cancel my order?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Price change FF74 - Screenshot 2024-05-30 125526.jpg" style="width: 891px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/53555iFDD5B601F016A412/image-size/large?v=v2&amp;px=999" role="button" title="Price change FF74 - Screenshot 2024-05-30 125526.jpg" alt="Price change FF74 - Screenshot 2024-05-30 125526.jpg" /></span></P> Thu, 30 May 2024 12:09:14 GMT https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972063#M31567 Ian06 2024-05-30T12:09:14Z https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972165#M31568 <P>Is there anyone from Plusnet staff able to help with this or should I just cancel my order?</P> Fri, 31 May 2024 09:00:01 GMT https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972165#M31568 Ian06 2024-05-31T09:00:01Z https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972167#M31569 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/101758">@Ian06</a>&nbsp; You may be waiting a long time for a staff reply, they seem a bit thin on the ground.&nbsp; I would give the customer options team a call on 0800 0132632, it's usually answered quickly.</P> Fri, 31 May 2024 09:23:40 GMT https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972167#M31569 RealAleMadrid 2024-05-31T09:23:40Z https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972169#M31570 <P>If it was me I would call plusnet Customer Options Team&nbsp; on 0800 013 2632&nbsp;</P> <P>You would may need to phone in to cancel your order</P> Fri, 31 May 2024 09:26:31 GMT https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972169#M31570 Dan_the_Van 2024-05-31T09:26:31Z https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972214#M31571 <P>Yeah the best guys to speak to would be the Customer Options Team. Us forum dwellers are just tech and bill.</P> Fri, 31 May 2024 14:27:29 GMT https://community.plus.net/t5/My-Order/Help-with-my-new-order-please/m-p/1972214#M31571 willcutforth 2024-05-31T14:27:29Z