https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951604#M30617 <P><SPAN>Too many TLAs for me to fully understand what is going on <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" />&nbsp;</SPAN></P> <P>PTD- Permit to Dig?</P> <P>For context FTTP needs to be installed...</P> <P>&nbsp;</P> <P><STRONG>Initiated chat with Openreach,</STRONG><BR /><BR /><STRONG>EiVA Conversation Id: XXX</STRONG><BR /><BR /><STRONG>What has happened: PTD is needed in this order. What I have done: we did not received the</STRONG><BR /><STRONG>PTD. please wait 15 days. the estimate got cancelled for PTD. When to review HUD: review</STRONG><BR /><STRONG>back HUD on 18/01/2023.</STRONG><BR /><BR /><STRONG>Therefore, KCI and hold.</STRONG></P> Thu, 04 Jan 2024 08:34:07 GMT Snaffalot 2024-01-04T08:34:07Z https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951604#M30617 <P><SPAN>Too many TLAs for me to fully understand what is going on <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" />&nbsp;</SPAN></P> <P>PTD- Permit to Dig?</P> <P>For context FTTP needs to be installed...</P> <P>&nbsp;</P> <P><STRONG>Initiated chat with Openreach,</STRONG><BR /><BR /><STRONG>EiVA Conversation Id: XXX</STRONG><BR /><BR /><STRONG>What has happened: PTD is needed in this order. What I have done: we did not received the</STRONG><BR /><STRONG>PTD. please wait 15 days. the estimate got cancelled for PTD. When to review HUD: review</STRONG><BR /><STRONG>back HUD on 18/01/2023.</STRONG><BR /><BR /><STRONG>Therefore, KCI and hold.</STRONG></P> Thu, 04 Jan 2024 08:34:07 GMT https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951604#M30617 Snaffalot 2024-01-04T08:34:07Z https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951609#M30618 <P>Not sure about the others but KCI - Keep customer informed</P> Thu, 04 Jan 2024 08:55:01 GMT https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951609#M30618 MisterW 2024-01-04T08:55:01Z https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951619#M30620 <P>EiVA - this is openreach chat service</P> <P>HUD - Award-winning Heads-Up Display system simplifies customer service at BT Openreach&nbsp;</P> <P>HTH</P> Thu, 04 Jan 2024 09:45:02 GMT https://community.plus.net/t5/My-Order/Could-some-help-decode-this/m-p/1951619#M30620 Dan_the_Van 2024-01-04T09:45:02Z