https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950866#M30594 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/128246">@nardi_uk</a>&nbsp; You say you ordered a switch, then why is your BT service not running sti;ll?</P> <P>&nbsp;</P> <P>Or did you cancel your BT service?</P> <P>If you did the no other provider can start an order until the cease has been completed.</P> Wed, 27 Dec 2023 21:02:58 GMT Mustrum 2023-12-27T21:02:58Z https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950862#M30593 <P>I've ordered to switch from BT to PlusNet 1 month ago and was given a go live date on 21st Dec, however still have no internet after a week of waiting. Every time I call customer service they give me extra days to update me but no go live date yet. I<SPAN>t's really frustrating, w</SPAN>e both work from home and are needing to travel to the office to work. I'm very disappointed!</P> Wed, 27 Dec 2023 20:10:19 GMT https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950862#M30593 nardi_uk 2023-12-27T20:10:19Z https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950866#M30594 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/128246">@nardi_uk</a>&nbsp; You say you ordered a switch, then why is your BT service not running sti;ll?</P> <P>&nbsp;</P> <P>Or did you cancel your BT service?</P> <P>If you did the no other provider can start an order until the cease has been completed.</P> Wed, 27 Dec 2023 21:02:58 GMT https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950866#M30594 Mustrum 2023-12-27T21:02:58Z https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950870#M30595 After I placed the order with Plusnet BT cancel the contract on December 20th and on December 21st Plusnet was supposed to go live. I called customer service and they told me there is an error with the supplier order, 6 days and still no internet Wed, 27 Dec 2023 21:30:57 GMT https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950870#M30595 nardi_uk 2023-12-27T21:30:57Z https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950900#M30597 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/128246">@nardi_uk</a></SPAN> I've just sent over a PM asking for some details, please get back to me when you can.&nbsp;</P> <P>&nbsp;</P> <P>Adam</P> Thu, 28 Dec 2023 08:51:13 GMT https://community.plus.net/t5/My-Order/My-connection-was-delayed/m-p/1950900#M30597 adamwalker 2023-12-28T08:51:13Z