https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943891#M30198 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/126384">@Nessa1</a> Welcome to the forums. What are you 'upgrading' from and to? </P> Wed, 01 Nov 2023 07:59:37 GMT jab1 2023-11-01T07:59:37Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943877#M30197 hi, I am still waiting for the open reach engineer to come. Should have come on Oct 24th 23. No correspondence from anyone. The router arrived a few weeks ago. Wed, 01 Nov 2023 00:48:34 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943877#M30197 Nessa1 2023-11-01T00:48:34Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943891#M30198 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/126384">@Nessa1</a> Welcome to the forums. What are you 'upgrading' from and to? </P> Wed, 01 Nov 2023 07:59:37 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943891#M30198 jab1 2023-11-01T07:59:37Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943924#M30199 From unlimited broadband plusnet to full fibre 74 with NO landline (plusnet). Wed, 01 Nov 2023 10:29:38 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943924#M30199 Nessa1 2023-11-01T10:29:38Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943928#M30200 <P>Ah, OK. Have you checked for any open or closed 'questions' on your account?</P> Wed, 01 Nov 2023 10:39:34 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1943928#M30200 jab1 2023-11-01T10:39:34Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1944000#M30202 Have looked in open / closed tkts .many dated from oct 7th to Oct 25th 23 ,all closed.But none state that the work as has been done. A few state the date engineer should have.come. Also I forgot to mention that a few days before engineer should have come. He rang up to confirm date &amp; time.!!<BR /> Wed, 01 Nov 2023 14:56:27 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1944000#M30202 Nessa1 2023-11-01T14:56:27Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1944001#M30203 <P>Something is not right here. I strongly suggest you phone Plusnet for an update.</P> Wed, 01 Nov 2023 15:02:00 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1944001#M30203 jab1 2023-11-01T15:02:00Z https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1944027#M30211 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/126384">@Nessa1</a></SPAN> I've been in touch with the Suppliers for an update on your order. There needs to be some external work carried out before we can book another engineer appointment for the internal work. The next update we'll have for this order is the 8th November.&nbsp;</P> Wed, 01 Nov 2023 17:42:41 GMT https://community.plus.net/t5/My-Order/My-order-upgrade/m-p/1944027#M30211 ClaudiaG23 2023-11-01T17:42:41Z