https://community.plus.net/t5/My-Order/New-customer-terrible-service/m-p/1938138#M29860 <P><EM><SPAN>So I phoned my current supplier and informed them.</SPAN></EM></P> <P>Oh dear! If you called your current supplier to cancel, they will have put a cease,on the connection, which will have cancelled Plusnets order to transfer the service. They will now have had to replace the order to transfer once the cease has completed.</P> Fri, 15 Sep 2023 18:45:33 GMT MisterW 2023-09-15T18:45:33Z https://community.plus.net/t5/My-Order/New-customer-terrible-service/m-p/1938134#M29857 So annoying.<BR /><BR />Joined plusnet on the 13th was told should be activated in 3 working days due to having a set up.<BR /><BR />So I phoned my current supplier and informed them.<BR /><BR />Then get a notification from plusnut saying sorry activation date is the 21st and I was annoyed but hey ho it how it goes. Thought that's only a few extra days.<BR /><BR />No today I have received another notification after clarification stating the 21sts has no changed to the 28th.<BR /><BR />I live in a rural area and have no Internet now due to pure incompetence.<BR /><BR />This needs sorting and I need some suggestions please as this is not okay. Fri, 15 Sep 2023 17:51:12 GMT https://community.plus.net/t5/My-Order/New-customer-terrible-service/m-p/1938134#M29857 Bradleyt21 2023-09-15T17:51:12Z https://community.plus.net/t5/My-Order/New-customer-terrible-service/m-p/1938138#M29860 <P><EM><SPAN>So I phoned my current supplier and informed them.</SPAN></EM></P> <P>Oh dear! If you called your current supplier to cancel, they will have put a cease,on the connection, which will have cancelled Plusnets order to transfer the service. They will now have had to replace the order to transfer once the cease has completed.</P> Fri, 15 Sep 2023 18:45:33 GMT https://community.plus.net/t5/My-Order/New-customer-terrible-service/m-p/1938138#M29860 MisterW 2023-09-15T18:45:33Z