https://community.plus.net/t5/My-Order/Contract-renewal-incorrect/m-p/1936337#M29756 Very angry. I agreed a renewal contract price for basic broadband (not fibre) for £19.99 per month for 18 months back in August, to start on 3rd September. Confirmation email contract sent to me with this price too. Today I’ve received a bill for £31 and have been put onto a contract of £34 per month for 18 months and this will start to be taken on 10 September . Can’t contact plusnet because they are closed now. Awful. Anyone else had this experience and how to sort it? Sun, 03 Sep 2023 17:24:14 GMT Wild9191 2023-09-03T17:24:14Z https://community.plus.net/t5/My-Order/Contract-renewal-incorrect/m-p/1936337#M29756 Very angry. I agreed a renewal contract price for basic broadband (not fibre) for £19.99 per month for 18 months back in August, to start on 3rd September. Confirmation email contract sent to me with this price too. Today I’ve received a bill for £31 and have been put onto a contract of £34 per month for 18 months and this will start to be taken on 10 September . Can’t contact plusnet because they are closed now. Awful. Anyone else had this experience and how to sort it? Sun, 03 Sep 2023 17:24:14 GMT https://community.plus.net/t5/My-Order/Contract-renewal-incorrect/m-p/1936337#M29756 Wild9191 2023-09-03T17:24:14Z https://community.plus.net/t5/My-Order/Contract-renewal-incorrect/m-p/1936413#M29758 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/110953">@Wild9191</a></SPAN> I can see you've rang in today and spoken with one of our Customer Service Advisor's who have now got this resolved for you.&nbsp;</P> Mon, 04 Sep 2023 11:10:38 GMT https://community.plus.net/t5/My-Order/Contract-renewal-incorrect/m-p/1936413#M29758 ClaudiaG23 2023-09-04T11:10:38Z