topic Router won’t connect with Username and Password in My Order https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1931895#M29523 Having recently moved house and had connection activated I have been unable to connect to broadband. Activation day was last Thursday. <BR /><BR />If I reset router (Hub one) it appears to connect (solid blue status light) with the default setup@….. login details but when I enter my UN and PW it doesn’t seem to recognise them and status light goes to orange with solid red B<BR /><BR />Please can someone help. Tue, 01 Aug 2023 00:32:56 GMT andylancaster30 2023-08-01T00:32:56Z Router won’t connect with Username and Password https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1931895#M29523 Having recently moved house and had connection activated I have been unable to connect to broadband. Activation day was last Thursday. <BR /><BR />If I reset router (Hub one) it appears to connect (solid blue status light) with the default setup@….. login details but when I enter my UN and PW it doesn’t seem to recognise them and status light goes to orange with solid red B<BR /><BR />Please can someone help. Tue, 01 Aug 2023 00:32:56 GMT https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1931895#M29523 andylancaster30 2023-08-01T00:32:56Z Re: Router won’t connect with Username and Password https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1931906#M29524 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderator's Note</STRONG></P> This topic has been moved from Full Fibre to My Order</DIV> Tue, 01 Aug 2023 06:45:23 GMT https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1931906#M29524 Baldrick1 2023-08-01T06:45:23Z Re: Router won’t connect with Username and Password https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1932112#M29540 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/39256">@andylancaster30</a></SPAN>&nbsp;</P> <P>I'm really sorry to hear this has happened.</P> <P>Looks like you got online later on yesterday morning.</P> <P>Is all working okay now?</P> Wed, 02 Aug 2023 12:42:00 GMT https://community.plus.net/t5/My-Order/Router-won-t-connect-with-Username-and-Password/m-p/1932112#M29540 MatthewWheeler 2023-08-02T12:42:00Z