https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931170#M29459 <P>Welcome, Amanda. This customer forum is very useful but the PN staff don't monitor it all the time. If I were you I would give them a ring. You should certainly have had word by now.</P> <P>Mike</P> Wed, 26 Jul 2023 16:27:46 GMT Longliner 2023-07-26T16:27:46Z https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931143#M29443 <P>Hi,</P> <P>I ordered Plusnet broadband to replace my current Sky broadband, and received the confirmation email on 1st July 2023.</P> <P>As yet, no update, other than the order is progressing and no sign of a new router.</P> <P>Any ideas?</P> <P>Thanks, Amanda.</P> Wed, 26 Jul 2023 13:26:49 GMT https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931143#M29443 amanda-gpigs 2023-07-26T13:26:49Z https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931170#M29459 <P>Welcome, Amanda. This customer forum is very useful but the PN staff don't monitor it all the time. If I were you I would give them a ring. You should certainly have had word by now.</P> <P>Mike</P> Wed, 26 Jul 2023 16:27:46 GMT https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931170#M29459 Longliner 2023-07-26T16:27:46Z https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931615#M29513 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/116259">@amanda-gpigs</a></SPAN>&nbsp;</P> <P>I'm really sorry to hear that you've had no updates on this.</P> <P>Looking at your account it looks like things got stuck so I've given them a kick and things should be moving forward now.</P> <P>You should get a further update in the next 24/48 hours</P> Sat, 29 Jul 2023 08:50:08 GMT https://community.plus.net/t5/My-Order/3-1-2-weeks-since-signing-up/m-p/1931615#M29513 MatthewWheeler 2023-07-29T08:50:08Z