topic Re: Order Confirmation Please in My Order

Order Confirmation Please

cbcadmin — Fri, 21 Jul 2023 16:53:00 GMT

Just sits there at portal.plus.net

https://thumbsnap.com/LGHyYSfK

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 14:44:14 GMT

https://thumbsnap.com/azccpEZR

Re: Order Confirmation Please

Dan_the_Van — Mon, 24 Jul 2023 14:55:02 GMT

Might I suggest you post screen shots using the landscape icon above

Some of the content on thumbsnap to me and maybe others on this forum would see it as not appropriate

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 17:19:05 GMT

I didn't even realise there was an alternative on here. Let me give it a try :- Can't see any icons on my screen.

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 17:21:44 GMT

https://thumbsnap.com/aA7Uw2EZ

Re: Order Confirmation Please

jab1 — Mon, 24 Jul 2023 17:23:53 GMT

@cbcadmin wrote:
I didn't even realise there was an alternative on here. Let me give it a try :- Can't see any icons on my screen.

Are you using a phone/tablet? If so, try selecting the 'desktop' option.

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 18:03:11 GMT

I am and will; thanks. Not sure why the same options aren't given on mobile version, but hey .....

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 18:09:20 GMT

No, no options after I choose Desktop site either.

Re: Order Confirmation Please

jab1 — Mon, 24 Jul 2023 18:12:21 GMT

Which browser? - I use Firefox on all my devices, and it certainly works on there.

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 18:44:05 GMT

Safari.

Re: Order Confirmation Please

jab1 — Mon, 24 Jul 2023 18:58:54 GMT

OK. I'll have a look sometime tomorrow, but I hate that browser.

Re: Order Confirmation Please

cbcadmin — Mon, 24 Jul 2023 21:34:33 GMT

Unfortunately you don't get any choice with Apple, like IE with Microsoft, but worse as I understand any alternative you install still uses the backend from Safari.

Re: Order Confirmation Please

Gandalf — Mon, 24 Jul 2023 21:56:36 GMT

I use Safari and have the desktop site enabled for the Community which permanently shows the rich text editor view so lets me add images etc.

On the latest version of iOS, click on the ‘AA’ symbol to the left of the address bar and in the drop-down, is ‘Request Mobile Site’ shown?

Re: Order Confirmation Please

cbcadmin — Tue, 25 Jul 2023 05:51:20 GMT

I have no problem requesting the desktop version, but it appears ignores my request. :( I assume you are using an iPhone as the procedure is slightly different on my iPads.

Re: Order Confirmation Please

cbcadmin — Tue, 25 Jul 2023 05:55:34 GMT

https://thumbsnap.com/NK1be8Jr

Re: Order Confirmation Please

jab1 — Tue, 25 Jul 2023 06:23:18 GMT

@cbcadmin I use an iPad Air - current edition, and have no problem switching to the desktop site from the mobile version and vice versa.

Re: Order Confirmation Please

cbcadmin — Tue, 25 Jul 2023 11:09:21 GMT

Great to hear.

Re: Order Confirmation Please

Gandalf — Wed, 26 Jul 2023 06:33:37 GMT

Hi @cbcadmin

Drop me a private message here with the username you used to sign up and I'll take a look for you.

Re: Order Confirmation Please

cbcadmin — Wed, 26 Jul 2023 14:15:42 GMT

Thank you.