topic Re: Change to fibre and hub 2 question in My Order

Change to fibre and hub 2 question

Rik13 — Wed, 12 Jul 2023 07:54:09 GMT

Been using the standard Broadband for several years and am changing to unlimited fibre . I received a hub 2 router yesterday to replace the old +net one . Can I just set it up now and use it , or do I have to wait until the fibre is activated ? Also, how long would that usually take and are you contacted when the fibre is active and have to reset the router , or does it switch automatically?

Thank you.

Re: Change to fibre and hub 2 question

MisterW — Wed, 12 Jul 2023 08:05:21 GMT

Can I just set it up now and use it ,

@Rik13 yes, it will work fine on ADSL ( normal broadband ) and will switch automatically when your Unlimited Fibre is installed.

Re: Change to fibre and hub 2 question

Rik13 — Wed, 12 Jul 2023 08:11:17 GMT

Thanks for that information .

Re: Change to fibre and hub 2 question

Rik13 — Wed, 12 Jul 2023 11:41:09 GMT

Will the fibre signal be switched on when my current ADSL contract ends next month or before that ?

Re: Change to fibre and hub 2 question

MisterW — Wed, 12 Jul 2023 12:22:49 GMT

You should get email and text messages to advise the fibre installation date.