https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926601#M29115 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/122180">@nellymcl</a> The Hubs are despatched by Royal Mail Tracked24 to arrive 2/3 days before your switch. You will receive a text/email with tracking information when yours leaves the warehouse.</P> Sun, 25 Jun 2023 11:12:11 GMT jab1 2023-06-25T11:12:11Z https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926600#M29114 <P>HI All</P><P>I am moving from BT to Plusnet Full Fibre and my switchover date is less than a week away and I have not received the router yet. Is this normal?</P> Sun, 25 Jun 2023 11:04:49 GMT https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926600#M29114 nellymcl 2023-06-25T11:04:49Z https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926601#M29115 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/122180">@nellymcl</a> The Hubs are despatched by Royal Mail Tracked24 to arrive 2/3 days before your switch. You will receive a text/email with tracking information when yours leaves the warehouse.</P> Sun, 25 Jun 2023 11:12:11 GMT https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926601#M29115 jab1 2023-06-25T11:12:11Z https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926603#M29116 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/122180">@nellymcl</a>&nbsp;</P> <P>In an emergency you can use your exising BT equipment before you send it back. Instructions on how to set it up are on hte Router forum.</P> <P>&nbsp;</P> <P>Brian</P> Sun, 25 Jun 2023 11:15:57 GMT https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926603#M29116 bmc 2023-06-25T11:15:57Z https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926606#M29117 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/122180">@nellymcl</a></SPAN> &nbsp;I've pushed this order through for you. You'll get an email within the next 24 hours with a link where you can track the delivery.</P> Sun, 25 Jun 2023 11:29:07 GMT https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926606#M29117 ClaudiaG23 2023-06-25T11:29:07Z https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926691#M29118 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Full Fibre to My Order</P> </DIV> Mon, 26 Jun 2023 08:27:27 GMT https://community.plus.net/t5/My-Order/Not-received-my-Router-Yet/m-p/1926691#M29118 dvorak 2023-06-26T08:27:27Z