https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926008#M29047 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderator's Note</STRONG> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Order</P> </DIV> Wed, 21 Jun 2023 07:09:45 GMT Baldrick1 2023-06-21T07:09:45Z https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1925999#M29045 Hi, we've supposed to have switched over to Plusnet yesterday, after 2 calls to Plusnet we've been assured all is well and its just a wait for Openreach to switch us, well, this morning still no broadband, what next? <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif" alt="Sad" title="Sad" /> Wed, 21 Jun 2023 04:55:38 GMT https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1925999#M29045 Agi 2023-06-21T04:55:38Z https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926002#M29046 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/122037">@Agi</a> Welcome to the forums. The agents you spoke to, if that was what you were told, are wrong.If 'all is well', you should be online.</P> <P>What colour is the light on your Hub?</P> Wed, 21 Jun 2023 06:02:10 GMT https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926002#M29046 jab1 2023-06-21T06:02:10Z https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926008#M29047 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderator's Note</STRONG> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Order</P> </DIV> Wed, 21 Jun 2023 07:09:45 GMT https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926008#M29047 Baldrick1 2023-06-21T07:09:45Z https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926277#M29087 <P>Afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/122037">@Agi</a></SPAN>&nbsp;</P> <P>I'm sorry to hear about the issues with your order.</P> <P>From what I can see they completed later that day and you're online now.</P> <P>Let us know if there's anything else we can help with</P> Thu, 22 Jun 2023 15:34:55 GMT https://community.plus.net/t5/My-Order/New-to-Plusnet-and-broadband-still-not-working/m-p/1926277#M29087 MatthewWheeler 2023-06-22T15:34:55Z