topic Re: Being ripped off still paying old contract rate. in My Order

Being ripped off still paying old contract rate.

mojopin70 — Mon, 01 May 2023 23:38:20 GMT

This from Plusnet after i renewed my contract.

I am still being charged £59.52!

From 03/04/2023, your monthly subscription will be £37.75 for 18 months.

Following this your monthly subscription will be £59.52.

(Annual price changes apply)

Re: Being ripped off still paying old contract rate.

jab1 — Tue, 02 May 2023 06:25:31 GMT

Ring up and ask why.

Re: Being ripped off still paying old contract rate.

agedgopher — Tue, 02 May 2023 08:35:55 GMT

Posted in error

Re: Being ripped off still paying old contract rate.

ClaudiaG23 — Thu, 04 May 2023 13:12:24 GMT

@mojopin70 I can see you've spoken to one our Customer Service Advisors yesterday. Has this now sorted for you?

Re: Being ripped off still paying old contract rate.

mojopin70 — Thu, 04 May 2023 13:25:03 GMT

Hi yes, thank you.

Kind regards