https://community.plus.net/t5/My-Order/No-Sign-Up-Email-Recieved-Is-a-Scam/m-p/1917939#M28108 <P><BR />Hello, I signed up to change my provider to Plusnet.<BR /><BR />I received the “Plusnet contract summary and pre-contract information“, finished the signup process, and have a charge on my bank account from Plusnet. I have not received any confirmation email confirming my sign-up, an email regarding signing into a Plusnet login using my username or email (I have used the same username and email here on this forum now), or any confirmation regarding setting up a direct debit which I was also asked to set upon sign up. So no email confirmation of my signup or my order. I am not able to log in to my account. I was charged for the service in my bank account. I am new to Plusnet and already looks like a scam. Please help. My email address is: &lt;redacted&gt; My Username from the Plusnet signup is: &lt;redacted&gt;</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"> <P style="font-size: 10pt;"><STRONG>Moderators Note:&nbsp;</STRONG>Personal information removed but still visible to Plusnet staff</P> </DIV> Fri, 21 Apr 2023 13:00:44 GMT saidalinneagoe 2023-04-21T13:00:44Z https://community.plus.net/t5/My-Order/No-Sign-Up-Email-Recieved-Is-a-Scam/m-p/1917939#M28108 <P><BR />Hello, I signed up to change my provider to Plusnet.<BR /><BR />I received the “Plusnet contract summary and pre-contract information“, finished the signup process, and have a charge on my bank account from Plusnet. I have not received any confirmation email confirming my sign-up, an email regarding signing into a Plusnet login using my username or email (I have used the same username and email here on this forum now), or any confirmation regarding setting up a direct debit which I was also asked to set upon sign up. So no email confirmation of my signup or my order. I am not able to log in to my account. I was charged for the service in my bank account. I am new to Plusnet and already looks like a scam. Please help. My email address is: &lt;redacted&gt; My Username from the Plusnet signup is: &lt;redacted&gt;</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"> <P style="font-size: 10pt;"><STRONG>Moderators Note:&nbsp;</STRONG>Personal information removed but still visible to Plusnet staff</P> </DIV> Fri, 21 Apr 2023 13:00:44 GMT https://community.plus.net/t5/My-Order/No-Sign-Up-Email-Recieved-Is-a-Scam/m-p/1917939#M28108 saidalinneagoe 2023-04-21T13:00:44Z https://community.plus.net/t5/My-Order/No-Sign-Up-Email-Recieved-Is-a-Scam/m-p/1918706#M28210 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120277">@saidalinneagoe</a></SPAN> I'm sorry that you've not heard anything back about your order. I've sent you a PM asking for some details, please reply back when you can and I'll look into this for you. - Adam</P> Tue, 25 Apr 2023 12:33:59 GMT https://community.plus.net/t5/My-Order/No-Sign-Up-Email-Recieved-Is-a-Scam/m-p/1918706#M28210 adamwalker 2023-04-25T12:33:59Z