https://community.plus.net/t5/My-Order/Fibre-working-but-account-not-activated/m-p/1911047#M27439 <P>Hi,</P><P>&nbsp;</P><P>At my last engineer visit my fibre was hooked up and has been working fine ever since. However my account is still not active so I can't do much to manage my account. I called up about this and was told it would be fixed but it hasn't and I frankly don't feel like waiting in a phone queue again.</P><P>&nbsp;</P><P>As much as I would enjoy having free broadband I assume it will bite me later, I've also paid for a static IP that I can't activate right now. It has also meant my previous provider was never notified and I'm paying that for 30 days to get it cancelled.</P><P>&nbsp;</P><P>I put my Plusnet username in wrong when I signed up, just remove "ack" from it and its right.</P><P>&nbsp;</P><P>Thanks</P> Thu, 23 Feb 2023 12:35:26 GMT pleasechargeme 2023-02-23T12:35:26Z https://community.plus.net/t5/My-Order/Fibre-working-but-account-not-activated/m-p/1911047#M27439 <P>Hi,</P><P>&nbsp;</P><P>At my last engineer visit my fibre was hooked up and has been working fine ever since. However my account is still not active so I can't do much to manage my account. I called up about this and was told it would be fixed but it hasn't and I frankly don't feel like waiting in a phone queue again.</P><P>&nbsp;</P><P>As much as I would enjoy having free broadband I assume it will bite me later, I've also paid for a static IP that I can't activate right now. It has also meant my previous provider was never notified and I'm paying that for 30 days to get it cancelled.</P><P>&nbsp;</P><P>I put my Plusnet username in wrong when I signed up, just remove "ack" from it and its right.</P><P>&nbsp;</P><P>Thanks</P> Thu, 23 Feb 2023 12:35:26 GMT https://community.plus.net/t5/My-Order/Fibre-working-but-account-not-activated/m-p/1911047#M27439 pleasechargeme 2023-02-23T12:35:26Z