https://community.plus.net/t5/My-Order/Order-delayed/m-p/1907552#M27108 <P>Hiya @<SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">jmufazzil003,&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">I'm really sorry for the delay in getting back you and for the delay in your order progressing.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">It isn't the news we like to give our new customers and I'm sorry for the hassle it has caused.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">There was an issue with the phone order and we have replaced the orders again.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">You get an email with the committed date in the next 24 to 48 hours.&nbsp;</SPAN></P> Sun, 29 Jan 2023 16:18:15 GMT SammyM 2023-01-29T16:18:15Z https://community.plus.net/t5/My-Order/Order-delayed/m-p/1907510#M27098 Hi,<BR /><BR />I just received a text message saying my broadband order was delayed. I logged in and couldn’t see what the delay was.<BR /><BR />I appreciate there are a number of reason why there could be a delay. I would just like to understand what is causing the delay is and how long of a delay?<BR /><BR />Thanks Sun, 29 Jan 2023 07:43:57 GMT https://community.plus.net/t5/My-Order/Order-delayed/m-p/1907510#M27098 jmufazzil003 2023-01-29T07:43:57Z https://community.plus.net/t5/My-Order/Order-delayed/m-p/1907552#M27108 <P>Hiya @<SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">jmufazzil003,&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">I'm really sorry for the delay in getting back you and for the delay in your order progressing.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">It isn't the news we like to give our new customers and I'm sorry for the hassle it has caused.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">There was an issue with the phone order and we have replaced the orders again.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">You get an email with the committed date in the next 24 to 48 hours.&nbsp;</SPAN></P> Sun, 29 Jan 2023 16:18:15 GMT https://community.plus.net/t5/My-Order/Order-delayed/m-p/1907552#M27108 SammyM 2023-01-29T16:18:15Z