topic Re: Moving Home in My Order https://community.plus.net/t5/My-Order/Moving-Home/m-p/1895146#M25658 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG style="font-family: inherit; font-size: 10pt; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;">Moderators Note</STRONG><BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Order</P> </DIV> Thu, 27 Oct 2022 20:51:57 GMT Baldrick1 2022-10-27T20:51:57Z Moving Home https://community.plus.net/t5/My-Order/Moving-Home/m-p/1895135#M25657 I am shortly due to move home and transfer my existing broadband service to new address but have no precise date. On advice of Plusnet I provisionally booked a date however due to various issues I have today cancelled the order and received an email from the Plusnet customer service person to confirm this. However after receiving that message I have since received a text and another email saying the order is due to go ahead. This can't happen. I am worried the message hasn't got through to other depts at Plusnet. Please can someone advise why I am receiving messages to say the order is going ahead even though I've cancelled. Thanks Thu, 27 Oct 2022 18:56:48 GMT https://community.plus.net/t5/My-Order/Moving-Home/m-p/1895135#M25657 carolchadwick 2022-10-27T18:56:48Z Re: Moving Home https://community.plus.net/t5/My-Order/Moving-Home/m-p/1895146#M25658 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG style="font-family: inherit; font-size: 10pt; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;">Moderators Note</STRONG><BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Order</P> </DIV> Thu, 27 Oct 2022 20:51:57 GMT https://community.plus.net/t5/My-Order/Moving-Home/m-p/1895146#M25658 Baldrick1 2022-10-27T20:51:57Z