topic Re: Forgotten gift card PIN number in My Order

Forgotten gift card PIN number

Fleek — Wed, 05 Oct 2022 12:41:22 GMT

Hi does anyone know how to find the PIN number of the gift card without calling in? Thanks

Re: Forgotten gift card PIN number

TheMightyAJ — Sun, 09 Oct 2022 16:04:45 GMT

Hey @Fleek, sorry for the late response this week, we've been a bit busier than usual so it's taking longer to get back to people. Just to clarify, is this a reward card sent by ourselves and if so, is from a Mobile or Home Phone & Broadband account?

Re: Forgotten gift card PIN number

Fleek — Sun, 09 Oct 2022 16:14:33 GMT

Hi thanks for replying. It’s for a gift card sent by you for switching I believe it’s £75 ?? It’s for a broadband account I opened with you

Re: Forgotten gift card PIN number

TheMightyAJ — Sun, 09 Oct 2022 16:20:05 GMT

Thanks for confirming that Have you already received the card, or are you looking to redeem the offer?

Re: Forgotten gift card PIN number

Fleek — Sun, 09 Oct 2022 19:44:47 GMT

Hi yes have the card have had it for a couple of months now just don’t know the pin for it. Thanks

Re: Forgotten gift card PIN number

Gandalf — Sun, 09 Oct 2022 20:24:53 GMT

Do the steps here https://help.purecard.com/article/471-can-i-get-a-pin-reminder help?