Broadband still not activated

P707 — Mon, 03 Oct 2022 20:04:52 GMT

An engineer came round to sort my broadband around midday today. He said it would probably be activated after he completed the job (around 2ish). He left the router in and told me to keep an eye on the internet as it may come in in the next few hours. It’s been a while now and the light on the router is still orange. I’ve tried resetting, turning off and on etc. it very briefly turned blue but and said broadband connected on the hub but I still didn’t have an internet connection on my devices.

I really need this connection by tomorrow as I’ve gone around 10 days without internet and unable to join meetings for work etc. Can anyone help? Not convinced it will start by midnight

Re: Broadband still not activated

Mav — Mon, 03 Oct 2022 22:39:32 GMT

Moderator's note(s):

Thread moved from Broadband to My Order.

Re: Broadband still not activated

Gandalf — Wed, 05 Oct 2022 14:36:34 GMT

Hi there,

Sorry for the delay with your order, I can see it completed last night and you're up and running now?

topic Re: Broadband still not activated in My Order

Broadband still not activated

Re: Broadband still not activated

Re: Broadband still not activated