topic Broadband activation date in My Order

Broadband activation date

Mplunn — Sat, 01 Oct 2022 15:33:20 GMT

Hi all,

We’ve just moved into a new property and have signed up with Plusnet for landline and broadband. Whilst we’ve had confirmation that the landline is up and running, I’ve heard nothing related to the broadband activation or delivery of a router. Is this normal?

Thanks

Re: Broadband activation date

Gandalf — Tue, 04 Oct 2022 14:10:16 GMT

Hi there,

I see we're due to activate your broadband on the 6th October and we've put your new router in the post so you should receive that shortly. Let me know if there's anything else you'd need help with.