topic Re: Another person with BT Sport Activation problems.... in My Order

Another person with BT Sport Activation problems....

PW2022 — Tue, 13 Sep 2022 13:49:59 GMT

Hi,

It appears reading on here I am one of many people struggling with the activation problems for BT Sport since sign up.

App says we are unable to find an active BT Sport subscription when activating over 3 days ago now.

All steps followed in email just waiting for activation which appears to not be working!

BT are saying its down to PlusNet as they see no account for my email on their system to work with can someone help please!?

SammyM — Sat, 17 Sep 2022 10:11:24 GMT

I'm really sorry you are having this issue and I can appreciate how much frustration it is causing.

We’re quite chocka right now, so it’s taking a little longer than I’d usually like to get back to customers and I'm sorry about that.

I can see you have been in touch on Twitter and Will has provided an update on your ticket.

Please get back in touch if you need any further help there.