https://community.plus.net/t5/My-Order/compensation/m-p/1886481#M24053 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/114575">@hulls1</a></P> <P>The question is whether the 1st September was the confirmed date and the previous date was described as something like a target or estimated date. See <A href="https://www.plus.net/help/legal/automatic-compensation/" target="_blank">https://www.plus.net/help/legal/automatic-compensation/</A></P> Sat, 03 Sep 2022 10:20:59 GMT Baldrick1 2022-09-03T10:20:59Z https://community.plus.net/t5/My-Order/compensation/m-p/1886460#M24048 <P>Hello,&nbsp;</P><P>Our broadband was supposed to go live on the 1st of September which already was a delay from original plan. We were moving from BT and our BT was no longer in use that day. This was due to the strike at BT and Openreach so not Plusnet's fault but I was wondering, as Plusnet is registered with the automatic compensation scheme I read, will we get compensation for that? It went live on the 3rd (today).&nbsp;</P><P>thanks!</P> Sat, 03 Sep 2022 09:33:49 GMT https://community.plus.net/t5/My-Order/compensation/m-p/1886460#M24048 hulls1 2022-09-03T09:33:49Z https://community.plus.net/t5/My-Order/compensation/m-p/1886481#M24053 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/114575">@hulls1</a></P> <P>The question is whether the 1st September was the confirmed date and the previous date was described as something like a target or estimated date. See <A href="https://www.plus.net/help/legal/automatic-compensation/" target="_blank">https://www.plus.net/help/legal/automatic-compensation/</A></P> Sat, 03 Sep 2022 10:20:59 GMT https://community.plus.net/t5/My-Order/compensation/m-p/1886481#M24053 Baldrick1 2022-09-03T10:20:59Z