topic Poor start in My Order

Poor start

highsenburgh — Sun, 21 Aug 2022 17:24:59 GMT

So my contact started Friday 19th and now it’s the 21st and my router is not here nor my link for the £75 so I am not that happy as it’s the hole weekend with out internet and I am paying for something that I can not use. So what do I do they have said router will be here beginning of next week. They also said it would be here last week and it was not here. So what options have I got.

Re: Poor start

Baldrick1 — Sun, 21 Aug 2022 21:17:21 GMT

Moderators Note

This topic has been moved from Broadband to My Order

Re: Poor start

bobpullen — Sun, 21 Aug 2022 23:58:15 GMT

Your router left the warehouse last Tuesday and was sent using First Class post so it's very unusual for it not to have arrived

Re: Poor start

Anonymous — Mon, 22 Aug 2022 06:32:20 GMT

Actually, I don't think that these sort of postal delays are unusual nowdays.

I have recently bought 3 different items on eBay in the past few weeks. All were sent via "Royal Mail 24", or "Royal Mail 48", (confirmed by the postage labels.

All 3 items arrived at least 3 days later than they should have. ☹️

Who knows how long the unspecific "First Class" takes now?

Re: Poor start

highsenburgh — Mon, 22 Aug 2022 07:30:17 GMT

Thank you

Re: Poor start

bobpullen — Mon, 22 Aug 2022 08:24:12 GMT

@Anonymous wrote:

Actually, I don't think that these sort of postal delays are unusual nowdays.

I have recently bought 3 different items on eBay in the past few weeks. All were sent via "Royal Mail 24", or "Royal Mail 48", (confirmed by the postage labels.

All 3 items arrived at least 3 days later than they should have. ☹️

Who knows how long the unspecific "First Class" takes now?

There's nothing here to suggest any widespread problems. There certainly will be towards the end of the week though and after the Bank Holiday 😕

Re: Poor start

highsenburgh — Tue, 23 Aug 2022 08:43:29 GMT

I spoke to someone first thing and they are going to send another one out thank you for your help