https://community.plus.net/t5/My-Order/another-missing-router/m-p/1884033#M23714 <P>Update: got through on the phone - the Hub 2 order seems to have gone AWOL in the system and has now hopefully been kicked back into life.</P> <P>Moral for anyone else reading this: don't make the same mistake as me and trust that the router will magically appear just in time (as I mistakenly inferred from messages on this forum). If you haven't got it a week ahead of the install, chase.</P> Wed, 17 Aug 2022 11:52:18 GMT Banksman 2022-08-17T11:52:18Z https://community.plus.net/t5/My-Order/another-missing-router/m-p/1884011#M23711 <P>My Full fibre installation is due tomorrow morning, and the Hub 2 still hasn't arrived. I have paid the delivery charge.</P> <P>I understand that my current Hub 1 can be used as a stopgap, but that's really unsatisfactory as I want to be able to set up VOIP service (which the Hub 1 is struggling with).</P> <P>Can anyone check and if necessary expedite the Hub 2 delivery?</P> <P>Many thanks</P> Wed, 17 Aug 2022 10:14:35 GMT https://community.plus.net/t5/My-Order/another-missing-router/m-p/1884011#M23711 Banksman 2022-08-17T10:14:35Z https://community.plus.net/t5/My-Order/another-missing-router/m-p/1884033#M23714 <P>Update: got through on the phone - the Hub 2 order seems to have gone AWOL in the system and has now hopefully been kicked back into life.</P> <P>Moral for anyone else reading this: don't make the same mistake as me and trust that the router will magically appear just in time (as I mistakenly inferred from messages on this forum). If you haven't got it a week ahead of the install, chase.</P> Wed, 17 Aug 2022 11:52:18 GMT https://community.plus.net/t5/My-Order/another-missing-router/m-p/1884033#M23714 Banksman 2022-08-17T11:52:18Z