topic Hub 2 not delivered yet in My Order

Hub 2 not delivered yet

rodw2022 — Thu, 11 Aug 2022 19:26:19 GMT

Hi,

A couple of weeks ago I renewed my PlusNet contract and upgraded to Unlimited Fibre Extra and ordered a new Hub 2 at the same time - I have been billed for the Hub 2 postage, but haven't received the Hub 2 yet ........... are there problems with supply or something ?.

Thanks,

Rod.

Re: Hub 2 not delivered yet

bobpullen — Fri, 12 Aug 2022 08:33:22 GMT

Hi Rod, the order for the hub doesn't look to have been placed for some reason. I've sorted that for you and it should arrive tomorrow all being well (if not, Monday).

Re: Hub 2 not delivered yet

rodw2022 — Fri, 12 Aug 2022 08:55:26 GMT

Thanks for sorting this out Bob.

Kind regards,

Rod.