https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882559#M23556 Thanks for putting my issue in the right section although I still haven’t received any information and the phone lines are terrible. I still haven’t even received my router never mind internet itself and I desperately need this sorting to prepare for university in September Mon, 08 Aug 2022 14:29:27 GMT MatthewBarugh 2022-08-08T14:29:27Z https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882340#M23548 I have now received two messages saying my order has been delayed and my internet should have been connected two days ago going by the 7 day connection. Can anybody advise why there are delays as can’t get through on the phone. An email explaining would have been better. Sun, 07 Aug 2022 09:42:01 GMT https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882340#M23548 MatthewBarugh 2022-08-07T09:42:01Z https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882345#M23549 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Order</P> </DIV> Sun, 07 Aug 2022 10:34:50 GMT https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882345#M23549 Baldrick1 2022-08-07T10:34:50Z https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882559#M23556 Thanks for putting my issue in the right section although I still haven’t received any information and the phone lines are terrible. I still haven’t even received my router never mind internet itself and I desperately need this sorting to prepare for university in September Mon, 08 Aug 2022 14:29:27 GMT https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882559#M23556 MatthewBarugh 2022-08-08T14:29:27Z https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882919#M23634 <P>Hi there,</P> <P>I'm really sorry for the delay with your order.</P> <P>I can see you've since spoken with one of my colleagues who has placed your broadband order and that's due to go live on Friday before midnight. We had to wait until your phone line was active first.&nbsp;</P> Wed, 10 Aug 2022 11:52:29 GMT https://community.plus.net/t5/My-Order/Order-has-been-delayed/m-p/1882919#M23634 Gandalf 2022-08-10T11:52:29Z