https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882257#M23538 Are you going for the same service that you have with your existing provider?<BR />If so it should be a straightforward switch over without any interruption to your service. Sat, 06 Aug 2022 14:10:49 GMT dazgee1965 2022-08-06T14:10:49Z https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882233#M23536 <P>New customer here. Signed up several days ago and my contract with my previous provider ends in a few days. No updates yet as to when the modem is sent&nbsp; or when the connection will go live. All I see is "order processing" in my account.&nbsp;</P> Sat, 06 Aug 2022 11:34:41 GMT https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882233#M23536 trsbra 2022-08-06T11:34:41Z https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882257#M23538 Are you going for the same service that you have with your existing provider?<BR />If so it should be a straightforward switch over without any interruption to your service. Sat, 06 Aug 2022 14:10:49 GMT https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882257#M23538 dazgee1965 2022-08-06T14:10:49Z https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882901#M23631 <P>Hi there,</P> <P>I'm really sorry for the delay with your order.</P> <P>I can see we've submitted it to our suppliers today so we should be able to provide an update within 24 to 48 hours.</P> Wed, 10 Aug 2022 10:49:23 GMT https://community.plus.net/t5/My-Order/Order-still-processing-no-updates-yet/m-p/1882901#M23631 Gandalf 2022-08-10T10:49:23Z