Engineer not shown up

Byno — Tue, 02 Aug 2022 18:25:21 GMT

Had a PM appointment today (apparently) to have full fibre installed, title says it all.

There could be some confusion as I've already had to call Plusnet on 15/07/22 regarding a pricing error, and my original order was cancelled then re-ordered (Engineer was originally coming tomorrow morning before the cancellation)

Due to my account having a change in progress I've not much to go off other than a phonecall and a few e-mails, as I'm out of contract and now paying a hefty monthly sum I'd like to get this sorted asap.

Could anyone take a look please and advise?

Cheers

Edit: I do have an open question/ticket about this but not had an answer yet.

Re: Engineer not shown up

Mav — Tue, 02 Aug 2022 18:34:10 GMT

Moderator's note(s):

Thread moved from Full Fibre to My Order.

Re: Engineer not shown up

SammyM — Fri, 05 Aug 2022 12:58:08 GMT

Hiya @Byno,

I'm sorry for the delay in getting back to you and the issue you are having with your order.

I have replied on the thread here.

topic Re: Engineer not shown up in My Order

Engineer not shown up

Re: Engineer not shown up

Re: Engineer not shown up