https://community.plus.net/t5/My-Order/No-cashback-e-mail/m-p/1880508#M23390 <P>Hello,</P> <P>I signed up for a contract renewal in response to a retention cashback offer ('<SPAN>Are you sure we can't change your mind?')</SPAN>&nbsp;sent by Plusnet, but I haven't received an e-mail to claim the £50 cashback.&nbsp;</P> <P>I checked the cashback support page and it says the e-mail to claim the cashback can take up to 28 working days from the new contract start.&nbsp; My new contract start date was 9th June so 28 working days was last week.</P> <P>Can someone chase the cashback e-mail?</P> <P>Thank you.</P> <P>&nbsp;</P> Tue, 26 Jul 2022 20:43:24 GMT little-me 2022-07-26T20:43:24Z https://community.plus.net/t5/My-Order/No-cashback-e-mail/m-p/1880508#M23390 <P>Hello,</P> <P>I signed up for a contract renewal in response to a retention cashback offer ('<SPAN>Are you sure we can't change your mind?')</SPAN>&nbsp;sent by Plusnet, but I haven't received an e-mail to claim the £50 cashback.&nbsp;</P> <P>I checked the cashback support page and it says the e-mail to claim the cashback can take up to 28 working days from the new contract start.&nbsp; My new contract start date was 9th June so 28 working days was last week.</P> <P>Can someone chase the cashback e-mail?</P> <P>Thank you.</P> <P>&nbsp;</P> Tue, 26 Jul 2022 20:43:24 GMT https://community.plus.net/t5/My-Order/No-cashback-e-mail/m-p/1880508#M23390 little-me 2022-07-26T20:43:24Z https://community.plus.net/t5/My-Order/No-cashback-e-mail/m-p/1880706#M23394 <P>Hi there,</P> <P>I'm really sorry to see you've not heard about your cashback yet.</P> <P>I've had a look at your account and can't see any notes regarding this.</P> <P>So I can investigate further, could you private message me a screenshot of that email you've received?</P> Thu, 28 Jul 2022 10:37:08 GMT https://community.plus.net/t5/My-Order/No-cashback-e-mail/m-p/1880706#M23394 Gandalf 2022-07-28T10:37:08Z