https://community.plus.net/t5/My-Order/Price-query/m-p/1879240#M23336 <P>Yes, I think it might be that. But you would have thought this would be made clear on the email.</P> Wed, 13 Jul 2022 14:22:16 GMT punkpreacher 2022-07-13T14:22:16Z https://community.plus.net/t5/My-Order/Price-query/m-p/1879237#M23333 <P>I have just upgraded to unlimited Fibre for 21.50 per month. However, on my notification email it tells me it will cost me £41.75 per month. Do I need to be worried about this?</P> Wed, 13 Jul 2022 14:14:17 GMT https://community.plus.net/t5/My-Order/Price-query/m-p/1879237#M23333 punkpreacher 2022-07-13T14:14:17Z https://community.plus.net/t5/My-Order/Price-query/m-p/1879239#M23335 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/104909">@punkpreacher</a><STRONG> I suspect,</STRONG> but can't confirm without see the emails, that the £41.75 does not include any negotiated discounts. Unfortunately, this is a 'quirk' of the PN accounting system, but you <STRONG>should</STRONG> only be charged the £21.50</P> Wed, 13 Jul 2022 14:20:17 GMT https://community.plus.net/t5/My-Order/Price-query/m-p/1879239#M23335 jab1 2022-07-13T14:20:17Z https://community.plus.net/t5/My-Order/Price-query/m-p/1879240#M23336 <P>Yes, I think it might be that. But you would have thought this would be made clear on the email.</P> Wed, 13 Jul 2022 14:22:16 GMT https://community.plus.net/t5/My-Order/Price-query/m-p/1879240#M23336 punkpreacher 2022-07-13T14:22:16Z https://community.plus.net/t5/My-Order/Price-query/m-p/1879241#M23337 <P>You would expect that, yes, but unfortunately the PN 'system' is not that user friendly.</P> Wed, 13 Jul 2022 14:23:57 GMT https://community.plus.net/t5/My-Order/Price-query/m-p/1879241#M23337 jab1 2022-07-13T14:23:57Z