https://community.plus.net/t5/My-Order/Order-delayed-text/m-p/1878512#M23294 <P>Another new customer receiving the 'order delayed' text. Is there anywhere that I can view what the delay is and what it is caused by?</P><P>&nbsp;</P><P>Thanks <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Thu, 07 Jul 2022 10:05:35 GMT woodski33 2022-07-07T10:05:35Z https://community.plus.net/t5/My-Order/Order-delayed-text/m-p/1878512#M23294 <P>Another new customer receiving the 'order delayed' text. Is there anywhere that I can view what the delay is and what it is caused by?</P><P>&nbsp;</P><P>Thanks <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Thu, 07 Jul 2022 10:05:35 GMT https://community.plus.net/t5/My-Order/Order-delayed-text/m-p/1878512#M23294 woodski33 2022-07-07T10:05:35Z https://community.plus.net/t5/My-Order/Order-delayed-text/m-p/1879000#M23319 <P>Good afternoon @woodski, thanks a lot for getting in touch and I'm really sorry about the slight delay.&nbsp;</P> <P>Your line is what we call a SOGEA line, so our automated system wasn't able to automatically place the orders to take it over, hence the "order delayed" text.</P> <P>Not to worry, our team have manually placed your orders, which are due to complete on 22/07/2022. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" />&nbsp;</P> <P>Let me know if you have any further questions at all.&nbsp;</P> Mon, 11 Jul 2022 13:35:33 GMT https://community.plus.net/t5/My-Order/Order-delayed-text/m-p/1879000#M23319 adam945 2022-07-11T13:35:33Z