https://community.plus.net/t5/My-Order/Unlimited-fibre-to-Fibre-Extra-How-long-should-it-take/m-p/1876830#M23230 <P>Well it turns out the answer is five days. I've just received the change complete e-mail and speeds have gone up appropriately.</P> <P>Problem resolved.</P> Fri, 24 Jun 2022 12:16:31 GMT freebirduk 2022-06-24T12:16:31Z https://community.plus.net/t5/My-Order/Unlimited-fibre-to-Fibre-Extra-How-long-should-it-take/m-p/1876804#M23229 <P>My current Unlimited Fibre contract is coming to an end so I called on 19th June and was persuaded to take an Unlimited Fibre <EM>Extra</EM> contract for two years. I received an e-mail telling me that "<SPAN>This will change over on 20</SPAN><SUP style="color: #676d70; font-family: Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 0;" data-ogsc="rgb(143, 149, 152)">th</SUP><SPAN>&nbsp;June 2022 and your new cost per month will be £27.50.</SPAN>"</P> <P>I've since been billed for £32.47 and there appears to be no change in my speeds (based on <A href="http://www.broadbandspeedtest.org.uk" target="_blank">www.broadbandspeedtest.org.uk</A>). I power cycled my router once yesterday but to no avail. When I log in to the PlusNet Member CentreI get a warning banner on almost every page saying "An error has occurred. You can't change your products for the moment, you already have a product change in progress."</P> <P>So I wonder, has something gone wrong here or does it take time for the changeover to happen? If the later it would be useful to have an indication of typical timescales.</P> <P>&nbsp;</P> Fri, 24 Jun 2022 10:23:45 GMT https://community.plus.net/t5/My-Order/Unlimited-fibre-to-Fibre-Extra-How-long-should-it-take/m-p/1876804#M23229 freebirduk 2022-06-24T10:23:45Z https://community.plus.net/t5/My-Order/Unlimited-fibre-to-Fibre-Extra-How-long-should-it-take/m-p/1876830#M23230 <P>Well it turns out the answer is five days. I've just received the change complete e-mail and speeds have gone up appropriately.</P> <P>Problem resolved.</P> Fri, 24 Jun 2022 12:16:31 GMT https://community.plus.net/t5/My-Order/Unlimited-fibre-to-Fibre-Extra-How-long-should-it-take/m-p/1876830#M23230 freebirduk 2022-06-24T12:16:31Z