https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872893#M23122 <P>my service has gone live, phone went live on the 26th and internet due to go live on 31st, i believe i was told by the advisor on the phone it would be emailed to me within 10 days. I have checked all folders searching for emails from plusnet but have not received one yet for the giftcard</P> Fri, 27 May 2022 10:00:20 GMT rhysmoore 2022-05-27T10:00:20Z https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872859#M23120 <P>Signed up with yall on friday, seen that the £75 giftcard ends on june 1st and i dont want to lose out on a technicality because it was 'after' the closing date, can an email be forwarded to me so i can claim the giftcard please, i still havent recieved one to claim</P> <P>&nbsp;</P> <P>&nbsp;</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;" data-darkreader-inline-bgimage="" data-darkreader-inline-bgcolor="" data-darkreader-inline-border-top="" data-darkreader-inline-border-right="" data-darkreader-inline-border-bottom="" data-darkreader-inline-border-left="" data-darkreader-inline-boxshadow=""> <P style="font-size: 10pt;"><STRONG>Moderators Note:&nbsp;</STRONG>All caps title removed as per&nbsp;<A href="https://community.plus.net/t5/Community-Announcements/Forum-Rules/td-p/1167432" target="_blank" rel="noopener">Forum rules</A></P> </DIV> Fri, 27 May 2022 08:57:09 GMT https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872859#M23120 rhysmoore 2022-05-27T08:57:09Z https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872886#M23121 <P>Has your service gone live yet?</P> <P>&nbsp;</P> <P>Have you looked at the t&amp;c's to receive the card - I seem to remember it is sent within 21-28 days.</P> <P>&nbsp;</P> <P>Have you looked in your junk folder?</P> Fri, 27 May 2022 09:51:20 GMT https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872886#M23121 Mustrum 2022-05-27T09:51:20Z https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872893#M23122 <P>my service has gone live, phone went live on the 26th and internet due to go live on 31st, i believe i was told by the advisor on the phone it would be emailed to me within 10 days. I have checked all folders searching for emails from plusnet but have not received one yet for the giftcard</P> Fri, 27 May 2022 10:00:20 GMT https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872893#M23122 rhysmoore 2022-05-27T10:00:20Z https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872904#M23123 <P>So that is a no to my first two questions, and the third is not applicable yet.</P> <P>&nbsp;</P> <P>Some light reading for you:</P> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="31"> <H4 class="margin-top-16 margin-bottom-16 heading-4">** Plusnet Reward Card</H4> <P>Once your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your Plusnet Reward Card. You must submit your claim within two months of the email being issued. The card must be activated within three months of it being issued.</P> <P>Your Plusnet Reward Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard<SUP><SPAN>&nbsp;</SPAN>®</SUP><SPAN>&nbsp;</SPAN>is a registered trademark of Mastercard International Inc. GVS Prepaid Ltd's company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD. &nbsp;<A class="pn-link" href="https://legal.purecard.com/terms?cctid=1cbVf6CIYMjdW50315cbVf6CIYMjd" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="See Plusnet Reward Card terms (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-dc1c2ba2-9a3cd532">See Plusnet Reward Card terms<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A>.</P> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="32"> <H5>£75 Plusnet Reward Card with Unlimited Broadband</H5> <P>£75 Plusnet Reward Card offer ends 1 June 2022, and is available to new Plusnet customers ordering Unlimited Broadband on an 12 month contract online at&nbsp;<A class="pn-link" href="https://www.plus.net/" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="www.plus.net" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-2de97797-c0ebcb2a" target="_blank">www.plus.net</A><SPAN>&nbsp;</SPAN>or by calling Plusnet. Subject to availability.</P> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="33"> <H5>£65 Plusnet Reward Card with Unlimited Fibre</H5> <P>£65 Plusnet Reward Card offer ends 1 June 2022, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at&nbsp;<A class="pn-link" href="https://www.plus.net/" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="www.plus.net" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-2de97797-c0ebcb2a" target="_blank">www.plus.net</A><SPAN>&nbsp;</SPAN>or by calling Plusnet. Subject to availability.</P> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="34"> <H5>£75 Plusnet Reward Card with Unlimited Fibre</H5> <P>£75 Plusnet Reward Card offer ends 1 June 2022, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at&nbsp;<A class="pn-link" href="https://www.plus.net/" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="www.plus.net" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-2de97797-c0ebcb2a" target="_blank">www.plus.net</A><SPAN>&nbsp;</SPAN>or by calling Plusnet. Subject to availability.</P> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="35"> <H5>£75 Plusnet Reward Card with Unlimited Fibre Extra</H5> <P>£75 Plusnet Reward Card offer ends 1 June 2022, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at&nbsp;<A class="pn-link" href="https://www.plus.net/" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="www.plus.net" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-2de97797-c0ebcb2a" target="_blank">www.plus.net</A><SPAN>&nbsp;</SPAN>or by calling Plusnet. Subject to availability.</P> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="36"> <H5>£25 Plusnet Reward Card with Unlimited Fibre</H5> <P>£25 Plusnet Reward Card offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at&nbsp;<A class="pn-link" href="https://www.plus.net/" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="www.plus.net" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-2de97797-c0ebcb2a" target="_blank">www.plus.net</A><SPAN>&nbsp;</SPAN>or by calling Plusnet. Subject to availability.</P> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="37"> <H5>£25 Plusnet Reward Card with Unlimited Fibre Extra</H5> <P>£25 Plusnet Reward Card offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at&nbsp;<A class="pn-link" href="https://www.plus.net/" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="www.plus.net" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-2de97797-c0ebcb2a" target="_blank">www.plus.net</A><SPAN>&nbsp;</SPAN>or by calling Plusnet. Subject to availability.</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <DIV class="xf-content-height"> <DIV class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <DIV class="text aem-GridColumn aem-GridColumn--default--12"> <DIV class="tooltip-placeholder plusnet-rte pn-module-section " data-position="38"> <H4 class="margin-top-16 margin-bottom-16 heading-4">Amazon.co.uk Gift Card</H4> <P>Once your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your Amazon.co.uk Gift Card. You must submit your claim within two months of the email being issued. The card must be activated within thr<A href="https://www.plus.net/broadband/" target="_self">https://www.plus.net/broadband/</A>&nbsp;ee months of it being issued.</P> <P><A class="pn-link" href="https://www.amazon.co.uk/" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon.co.uk (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-4df6df51-1590e013">Amazon.co.uk<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A><SPAN>&nbsp;</SPAN>is not a sponsor of Plusnet, line rental vouchers promotion or otherwise affiliated with Plusnet. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit the<SPAN>&nbsp;</SPAN><A class="pn-link" href="https://www.amazon.co.uk/" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon.co.uk (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-4df6df51-1590e013">Amazon.co.uk<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A><SPAN>&nbsp;</SPAN>website for additional terms and conditions.</P> <P><A class="pn-link" href="https://www.amazon.co.uk/" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon.co.uk (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-4df6df51-1590e013">Amazon.co.uk<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A>&nbsp;Gift Cards may be redeemed on the<SPAN>&nbsp;</SPAN><A class="pn-link" href="https://www.amazon.co.uk/" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon.co.uk (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-4df6df51-1590e013">Amazon.co.uk<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A><SPAN>&nbsp;</SPAN>website towards the purchase of eligible products available on<SPAN>&nbsp;</SPAN><A class="pn-link" href="https://www.amazon.co.uk/" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon.co.uk (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-4df6df51-1590e013">Amazon.co.uk<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A>. Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account.<SPAN>&nbsp;</SPAN><A class="pn-link" href="https://www.amazon.co.uk/" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon.co.uk (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-4df6df51-1590e013">Amazon.co.uk<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A><SPAN>&nbsp;</SPAN>is not responsible if a gift card is lost, stolen, destroyed or used without permission. See<SPAN>&nbsp;</SPAN><A class="pn-link" href="http://www.amazon.co.uk/gc-legal" target="_blank" rel="noopener" data-interaction-type="link" data-interaction-category="internal" data-interaction-text="Amazon's website (opens new tab or window)" data-interaction-hierarchy="Primary" data-interaction-in-form="FALSE" data-interaction-state="Enabled" data-interaction-in-modal="FALSE" data-interaction-in-module="TRUE" data-interaction-module-title="Broadband and Line Rental" data-interaction-module-category="expander" data-di-id="di-id-dc1c2ba2-339d0e2f">Amazon's website<SPAN class="visually-hidden">(opens new tab or window)</SPAN></A><SPAN>&nbsp;</SPAN>for complete terms and conditions. Gift Cards are issued by Amazon EU S. à r.l. All Amazon<SUP><SPAN>&nbsp;</SPAN>®</SUP>,<SPAN>&nbsp;</SPAN><SUP>™</SUP><SPAN>&nbsp;</SPAN>and © are IP of Amazon.com, Inc. or its affiliates.</P> <P>&nbsp;</P> <P>More here&nbsp;</P> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 27 May 2022 10:18:16 GMT https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872904#M23123 Mustrum 2022-05-27T10:18:16Z https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872917#M23124 <P>Thankyou, hopefully from what i understand, once my broadband goes live, then i will receive the email to claim the gift card, thankyou for your responses, much appreciated!</P> Fri, 27 May 2022 11:00:38 GMT https://community.plus.net/t5/My-Order/Gift-Card-Email-Not-Received/m-p/1872917#M23124 rhysmoore 2022-05-27T11:00:38Z